Public Terms of Service

Effective Date: 2/9/2025

Welcome to Fantastime Entertainment and our SBBS services. These Terms of Service (“Terms”) govern your access to and use of our website (http://fantastime.com), services, and related products (collectively, the “Services”) provided by Fantastime Entertainment (“we,” “us,” or “our”). You agree to be bound by these Terms by accessing or using our Services. If you disagree with these Terms, please do not use our Services.

1. Acceptance of Terms

By using our Services, you represent and warrant that you have read, understood, and agree to these Terms and all applicable policies, including our Privacy Policy. These Terms form a legally binding agreement between you and Fantastime Entertainment.

2. Description of Services

Fantastime Entertainment is an entertainment company based in Los Angeles with a legacy of producing films, animated series, and creative content. Our SBBS services offer comprehensive branding, content marketing, digital marketing, sponsorship, advertisement, and animation services for small and large businesses. We provide these Services to help you build a strong brand identity and enhance your digital presence. Specific services, packages, pricing, and delivery details are outlined on our website at http://fantastime.com/sbbs. We reserve the right to modify or discontinue any service, in whole or in part, with or without notice.

3. User Eligibility and Account Registration

You must be at least 18 years of age to use our Services. By registering for an account or placing an order, you represent and warrant that you meet this eligibility requirement and that any information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

4. Payment and Billing

Payment for our Services is due in accordance with the pricing and payment terms set forth on our website. We accept payment via secure third-party payment processors. All payments are non-refundable unless expressly stated otherwise in a separate agreement (Read more on the refund policy page). You agree to pay all fees and applicable taxes incurred in connection with your use of the Services.

5. Intellectual Property and Copyright Ownership

Copyright Ownership Terms of Service for SBBS Services Fantastime Entertainment Company

By engaging with Fantastime’s SBBS (Sponsoring, Branding, Business Services), you agree to the following terms regarding copyright ownership and intellectual property (IP):

5.1. Default Ownership

Fantastime Entertainment Company retains exclusive copyright ownership of all content, materials, and intellectual property created or provided as part of SBBS services unless explicitly stated otherwise in a written agreement or under the conditions below.

5.2. Client Ownership of Exclusive Materials

Fantastime grants the client full copyright ownership of the following materials only if the client:

• Orders and pays in full for a designated design service;
• Explicitly requests ownership in writing as part of the service agreement.

Ownership applies to:

• Logos
• Mascots
• Brand visuals (e.g., color palettes, typography, banners, patterns, headers)
• Brand books
• Custom websites

Conditions:

• Fantastime retains the right to display the work in its portfolio unless otherwise agreed.
• Ownership transfer occurs only after the final payment.

5.3. Licensing of Created Content

For content such as videos, illustrations, articles, sounds, voices, music, or campaigns:

• Fantastime grants the client a broad, exclusive, worldwide license to use the content for its intended purpose.
• Client rights include:
  • Reproducing, distributing, and publicly displaying the content.
  • Using the content for commercial purposes.
• Client restrictions:
  • The client does not own individual components (e.g., stock footage, music, third-party assets) used in the content.
  • The client may not resell, modify, or transfer rights to third parties without Fantastime’s written consent.

5.4. Third-Party Components

• Stock assets (images, music, footage, sound, and voices) are licensed to Fantastime, not the client. The client must obtain separate licenses for continued use.
• Fantastime may reuse non-exclusive third-party assets in other projects.

5.5. Refund and Termination of Rights

• If the client requests a refund or cancels payment:
  • All granted rights (ownership or licenses) terminate immediately.
  • The client must cease all use of materials and delete/destroy copies.
  • Fantastime reserves the right to revoke access to deliverables.

6. User Conduct

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations.
• Infringe upon the intellectual property or proprietary rights of others.
• Interfere with or disrupt the Services or servers/networks connected to the Services.
• Attempt to gain unauthorized access to any portion or feature of the Services or any other systems or networks connected to the Services.

8. Revisions

The Orders Revision

Fantastime Revision Policy for Branding, Design & Content Services
At Fantastime, we strive to deliver exceptional quality while maintaining efficiency. Our revision policy ensures clarity, fairness, and alignment with your brand goals.

    7.1 Single Revision Opportunity

• After receiving your product (e.g., logo, brand book, content), you have five business days to review it.

• Please submit all edits in one batch via our Revision Request Form.

• No partial or staggered revisions—ensure your list is comprehensive.

   7.2. Post-Revision Dissatisfaction

• If unsatisfied after one revision, you can:

  • Request a refund under our Refund Policy.

  • Order a new project (subject to additional fees).

   7.3 Pre-Production Data Requirements

• Consultation Forms: Before production begins, you must submit:

  • Complete business details (e.g., mission, values, audience). How can you give us the data

  • Specific requests (e.g., brand colors, content topics).

• Liability:

  • Revisions due to incomplete/incorrect information may incur additional fees or be denied.

    7.4 Framework-Based Design

• Standards: All our services adhere to pre-defined frameworks (e.g., brand book templates and content structures).

• Client Responsibility:

  • Review frameworks on the product page before ordering.

  • Check examples to understand scope (e.g., a Basic Brand Book includes 10 pages; additional pages require a new order).

• Revisions Eligibility:

  • Edits must stay within the framework of your purchased package.

  • Example: You can tweak a logo’s color but cannot request to add some extra items to an essential brand book service.

     7.5 Artistic & Branding Integrity

• Designer’s Duty:

  • If your revision harms branding best practices (e.g., clashing colors, off-brand messaging), we’ll:

    1. Warn you about potential risks.

    2. Implement the change if you insist.

• Final Decision: We respect your opinion, and you are the final decision-maker. But you are responsible for deviations from our recommendations.

    7.6 How to Request Revisions

1. Fill out the Revision Request Form.

2. Attach a detailed list of edits (e.g., “Change logo font to Helvetica, adjust primary color to #FF5733”).

    7. 7 Exclusions

• Revisions are not permitted for:

  • Completed projects older than 5 days.

  • Work was altered/used by the client after delivery.

  • Custom requests outside the original scope.

  • Challenges arise due to insufficient information you provided before the project started.

8. Refund

Quality Guarantee and Refund Policy

At Fantastime, we strive to deliver exceptional quality in all our SBBS (Sponsoring, Branding, and Business Services). However, if you’re unsatisfied, here’s our transparent refund policy:

8.1 Revision Requests

If dissatisfied with the delivered product (e.g., design or content), you may request unlimited revisions under Section 7 of our Public Terms of Service. If the revisions still don’t meet your expectations, you may proceed to a refund.

8.2 Refund Eligibility

• Timeframe: Refund requests must be submitted within 15 days of product delivery. No refunds are processed after this period.
• Non-Refundable Services:
  • SEO services, consulting sessions, and custom analytics reports.
  • Products and services without “Refundable” in their descriptions.
  • Partial refunds apply just if specified in the product description.

8.3 Conditions for Refunds

To qualify for a refund:

• You have not used, published, or distributed the product (e.g., logos, videos, brand books) on websites, social media, or other platforms.
• You have not transferred copyright or ownership to any third party.
• You requested a revision, but the product still has not met your expectations.

8.4 Post-Refund Rights

• If a refund is granted, all rights to the product will be reverted to Fantastime Entertainment Company.
• You agree to cease all product use and delete all copies immediately. Unauthorized use post-refund may result in legal action.

8.5 Discounted Purchases

If you purchased the product at a discounted rate, only the amount you paid (not the original price) will be refunded.

8.6 How to Request a Refund

1. Fill out the Refund Request Form.
2. Provide your order number, payment method, and reason for the refund.
3. We’ll review your request within 3threebusiness days and notify you via email.

8.7 Refund Processing

• Approved refunds are processed within five business days.
• Allow up to 10 business days for the amount to reflect in your account (varies by bank/payment provider).
• If you haven’t received the refund after this period:
  • First, check your bank/payment account.
  • Still unresolved? Contact us.

8.8 Contact Us

For questions or assistance, contact us

9. Disclaimers and Limitation of Liability

9.1 Disclaimers

Our Services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. Fantastime Entertainment disclaims all warranties, including but not limited to:

• The implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the Services will be uninterrupted, error-free, or completely secure.

9.2 Limitation of Liability

In no event shall Fantastime Entertainment, its affiliates, or its licensors be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, our Services. Our total cumulative liability for any claims arising under these Terms shall not exceed the amount paid by you for the Services in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Fantastime Entertainment, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your access to or use of the Services, or your violation of these Terms.

11. Modifications to the Terms

Fantastime Entertainment reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically.

12. Termination

We reserve the right to suspend or terminate your access to the Services, with or without notice, for conduct that we believe violates these Terms or is harmful to other users of the Services, us, or third parties, or for any other reason in our sole discretion.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or the use of the Services shall be resolved through binding arbitration in Los Angeles, California, except that you may seek injunctive or other equitable relief in any court of competent jurisdiction.

14. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy and any other legal notices published on the Services, constitute the entire agreement between you and Fantastime Entertainment regarding your use of the Services.
• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
• Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without permission will be null and of no effect.

15. Contact Information

info@fantastime.com. If you have any questions, please contact us